Shipping policy
Order Processing Time
All orders are processed within 1-3 business days. You will receive a shipping confirmation email with tracking information as soon as your order ships.
Estimated Delivery Times
- European Union & United Kingdom: 7-12 business days after processing
- Switzerland: 7-12 business days after processing
- United States & Canada: 7-14 business days after processing
- Rest of World: 10-18 business days after processing
Delivery times are estimates and start from the date of shipping, not the date of order. Occasional delays may occur due to customs processing, local courier availability, or high-demand periods (such as holidays).
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your package's journey.
Customs, Duties & Taxes
Depending on your country's regulations, your order may be subject to import duties and taxes, which are the responsibility of the customer. These charges are collected by the shipping carrier or customs office, not by us.
Questions?
If you have any questions about your order's shipping status, please contact